Shipping Policy

Last updated: Juy 2026

At Brijnath Ayurved, we carefully pack every order to help ensure that your products reach you safely and in good condition.

1. Order Processing

Orders are generally dispatched within 24-48 hours after successful order confirmation.

Processing may take slightly longer during public holidays, festivals, promotional periods, or periods of exceptionally high order volume.

Once your order has been dispatched, tracking information will be shared with you where tracking is available.

2. Domestic Delivery - India

We currently offer domestic delivery across India, subject to serviceability at the delivery pincode.

Orders within India are generally delivered within 3-7 business days after dispatch.

Delivery timelines are estimates and may vary depending on:

• Delivery location and pincode
• Courier serviceability
• Weather conditions
• Public holidays
• Festivals and peak shopping periods
• Transportation or logistics disruptions
• Courier delays
• Remote or difficult-to-service locations
• Other circumstances beyond our reasonable control

Remote locations or areas with limited courier serviceability may require additional time.

3. Shipping Partners

We work with reliable shipping and logistics providers to deliver your orders safely and efficiently.

The shipping provider may vary depending on your order, delivery pincode, destination, service availability, package characteristics, and other logistical factors.

We select the best available shipping provider for your location and order with the aim of providing a reliable and efficient delivery experience.

The shipping partner used for your order may therefore differ from one order to another.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on factors such as the delivery location, order value, package size, weight, and available shipping service.

5. Delivery Address

Please make sure that your shipping address, phone number, email address, and other delivery information are accurate and complete when placing your order.

Brijnath Ayurved cannot be held responsible for delays, failed deliveries, or additional costs resulting from an incorrect or incomplete address or contact information provided by the customer.

Once an order has been dispatched, changes to the delivery address may not be possible.

6. Tracking Your Order

Once your order has been dispatched, tracking information will be shared with you where tracking is available.

Please note that tracking information may take some time to become active after the shipment has been handed over to the shipping provider.

You can use the tracking information provided to follow the progress of your shipment.

7. Failed or Missed Delivery

If a shipping provider is unable to deliver an order because the recipient is unavailable, the address is incorrect, the phone number cannot be reached, or delivery is otherwise unsuccessful, the shipping provider may attempt redelivery or return the package to us.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or another issue attributable to the customer, additional shipping charges may apply if the order needs to be shipped again.

8. Delayed Deliveries

While we aim to deliver orders within the estimated 3-7 business day domestic delivery timeframe, delays may occasionally occur due to circumstances outside our control.

These may include severe weather, natural disasters, public holidays, transportation disruptions, courier operational issues, high shipment volumes, remote delivery locations, or other unforeseen circumstances.

A delivery delay does not automatically qualify an order for cancellation or refund.

If there is a significant delay affecting your order, please contact us and we will assist you in checking the shipment status.

9. Damaged, Tampered With, or Incorrect Orders

Please inspect your package when it is delivered.

If you receive an item that is damaged, defective, incorrect, or appears to have been tampered with, please contact us as soon as possible at brijnathayurved@gmail.com with your order number and relevant photographs or other supporting information.

We will review the issue and assist you in accordance with our Return & Refund Policy.

For damaged or tampered packages, we recommend documenting the condition of the package before opening it where reasonably possible.

10. International Shipping

Where international shipping is available, delivery timelines and shipping charges may vary depending on the destination and available shipping service.

International orders may be subject to customs duties, import taxes, local taxes, customs clearance charges, or other fees imposed by the destination country.

Such charges are generally outside our control and are the responsibility of the recipient unless otherwise stated at checkout.

Customers are responsible for ensuring that products ordered can legally be imported into their destination country.

International delivery timelines may also vary significantly depending on customs clearance and local delivery conditions.

11. Contact Us

For any questions regarding shipping or delivery, please contact us:

Brijnath Ayurved
M/S Brij Nath Ayurvedic Bhawan
Nagla Sardar, Village Kachaura
Sikandra Rao, Hathras
Uttar Pradesh - 204211
India

Email: brijnathayurved@gmail.com
Phone: +91-9720669857

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Delivery Summary

Dispatch: 24-48 hours
Domestic delivery within India: 3-7 business days after dispatch
Shipping provider: Selected based on the order, delivery pincode, serviceability, and available logistics options
Tracking: Provided after dispatch where available